Protect Your Business From Harassment and Bullying Allegations
Protecting Your Business from Harassment and Bullying Allegations in the Digital Era
REPRINTED FROM THE HARTFORD
How often do you reach for your cell phone?
Chances are it’s several times a day. For a call, a text, to check the local weather or find a nearby eatery for lunch, our phones have become the catch-all for our daily needs. They have also made everyone available 24/7, delivering news and information and, yes, even providing a means for people to harass and bully others via social apps.
“Research shows a significant increase in people experiencing harassment or bullying through social media and online platforms,” relayed Jennifer Barbee, head of middle market management liability, The Hartford.
“With the rise of social media platforms like TikTok, Instagram and X (formerly Twitter), there are more channels and avenues for people to feel intimidated or to share inappropriate or unwanted information and images.”
While this is disconcerting for society, it should be top of mind for companies as well. If an employee is consistently engaging in behavior that is deemed unwelcome or unwanted by a colleague, it can become a material concern for their employer.
For this reason, employers are going to want to make sure their employment practices liability (EPL) insurance — which is designed to cover incidents of harassment in the workplace — is equipped to cover employees contributing to cyberbullying, discrimination or harassment online. Employers should seek out EPL coverage that specifically includes wrongful acts that occur via social media or social networks, such as the EPL policies within The Hartford’s recently released Private Choice Preferred suite of coverages.
Challenges of 24/7 Access
Over 300 million individuals regularly engage with social media, averaging two hours of use each day. Social media is viewed as a personal platform, but more and more, users are incorporating their professional lives into it, blurring the lines between work and personal spaces.
Employers can be held liable for employees who use personal social media accounts to engage in less-than-ideal behaviors, and the incidence of cyberbullying and harassment in the workplace is on the rise.
According to one survey, the frequency of online incidents rose 57% from 2017 to 2022, and 31% of the U.S. workforce responded that they had experienced some form of online bullying. Between 14 and 20% of respondents felt they had been a victim of cyberbullying in the previous week.
From unwanted contact and offensive jokes or images to cyberstalking, suggestive comments and threats, online harassment can include a number of poor behaviors. Further, there’s a level of tone that can get lost with online speak, adding confusion and upset to situations.
“Email, texting and social media channels can be difficult to interpret in the workplace. Even with good intentions, the tone of a message can be easily misunderstood,” Barbee said. “The lack of face-to-face interaction and the inability to convey nonverbal cues in these digital communications contribute to the challenges in accurately interpreting tone and intention.”
Finally, this digital world and its full-time access to people can inspire a level of bravery that some might not exhibit in person.
“Digital platforms create a sense of anonymity and distance, emboldening individuals to say and do things they might not otherwise,” said Barbee. “The lack of immediate, face-to-face consequences can lead to more aggressive or inappropriate behavior online.”
Consequences, Consequences
Employees who misbehave online — whether on their own time or not — can still disrupt a workplace. Harassing coworkers can lower morale for more than just the people directly impacted by their actions and can lead to lawsuits. Employers can be held accountable for such behavior by employees, and a solid policy around expectations and consequences is imperative.
“Today, more people report feeling bullied, and the issue has come to light in terms of how it impacts people. Coupled with the mental health challenges that have emerged post-COVID, this has led to increased settlements. In harassment cases, the presence of pictures or other evidence, such as text messages, tends to significantly increase the settlement amount, as it moves beyond a ‘he said, she said’ situation.”
Meanwhile, nuclear verdicts, above-average settlements and social inflation have led to a challenging legal environment for all businesses.
“Society has become more empathetic to what individuals are going through, and this has contributed to the rise in nuclear verdicts in the EPLI space,” Barbee explained.
Society is pushing toward zero tolerance of harassment and bullying behavior, empowering individuals to speak out against abuse and victimization. This growing empowerment to speak out is a very noble and important practice to prevent negative events from continuing — and it’s one that has already impacted the insurance industry.
“Insurers are reassessing their risk exposure and coverage offerings,” Barbee said. “It’s highlighting the importance of having a robust policy and procedure in place to handle these sensitive situations appropriately and compassionately.”
Stopping Incidents Before They Become Allegations
Insurers’ aim is to ensure their claims processes are equipped to handle these cases with care and professionalism, which includes training claims adjusters and offering resources and support for claimants.
Employers looking to protect their workers and remain whole should be implementing strategies to keep pace with both their insurers and the changing landscape of digital harassment.
That starts with proactively setting expectations with employees around preventing cyberbullying and harassment.
Employers can do this by implementing a social media policy and including it in their employee handbooks, outlining what kinds of behaviors are not tolerated on both company-owned and personal social media accounts.
“For instance, the policy should provide guidelines on appropriate behavior when interacting with colleagues on social media platforms. It’s important to remember that even on platforms like Snapchat, where content disappears, inappropriate comments or pictures can still be reported and have consequences,” said Barbee.
Defining what harassment and bullying look like in text, images and comments made via social media will also show employees what is not acceptable behavior online.
Perhaps the most important element of company procedure is to provide guidelines for reporting and responding to incidents should they occur. It is imperative that employees coming forward feel heard and safe when voicing their concerns.
“It is not appropriate for a business to dismiss allegations purely because they happened outside work hours or on personal accounts,” Barbee said. After all, the matters that tend to be more significant and costly for companies are those where allegations are dismissed.
“Taking complaints seriously and having a well-defined process for addressing them can help mitigate potential risks and create a safer work environment,” Barbee said.
As always, having adequate insurance is just as important, including shoring up EPLI coverages. According to Barbee, the EPLI market is currently classified as a soft market based on its significant capacity, pricing, and broad terms and conditions.
“It’s important to educate employers and businesses about the potential exposures they face, regardless of their size,” Barbee added. “Some companies still believe that their familial atmosphere or the state’s at-will employment laws protect them from lawsuits, but they must be prepared to defend against allegations of harassment or discrimination.” &
Protecting Your Business from Harassment and Bullying Allegations in the Digital Era
How often do you reach for your cell phone?
Chances are it’s several times a day. For a call, a text, to check the local weather or find a nearby eatery for lunch, our phones have become the catch-all for our daily needs. They have also made everyone available 24/7, delivering news and information and, yes, even providing a means for people to harass and bully others via social apps.
“Research shows a significant increase in people experiencing harassment or bullying through social media and online platforms,” relayed Jennifer Barbee, head of middle market management liability, The Hartford.
“With the rise of social media platforms like TikTok, Instagram and X (formerly Twitter), there are more channels and avenues for people to feel intimidated or to share inappropriate or unwanted information and images.”
While this is disconcerting for society, it should be top of mind for companies as well. If an employee is consistently engaging in behavior that is deemed unwelcome or unwanted by a colleague, it can become a material concern for their employer.
For this reason, employers are going to want to make sure their employment practices liability (EPL) insurance — which is designed to cover incidents of harassment in the workplace — is equipped to cover employees contributing to cyberbullying, discrimination or harassment online. Employers should seek out EPL coverage that specifically includes wrongful acts that occur via social media or social networks, such as the EPL policies within The Hartford’s recently released Private Choice Preferred suite of coverages.
Challenges of 24/7 Access
Over 300 million individuals regularly engage with social media, averaging two hours of use each day. Social media is viewed as a personal platform, but more and more, users are incorporating their professional lives into it, blurring the lines between work and personal spaces.
Employers can be held liable for employees who use personal social media accounts to engage in less-than-ideal behaviors, and the incidence of cyberbullying and harassment in the workplace is on the rise.
According to one survey, the frequency of online incidents rose 57% from 2017 to 2022, and 31% of the U.S. workforce responded that they had experienced some form of online bullying. Between 14 and 20% of respondents felt they had been a victim of cyberbullying in the previous week.
From unwanted contact and offensive jokes or images to cyberstalking, suggestive comments and threats, online harassment can include a number of poor behaviors. Further, there’s a level of tone that can get lost with online speak, adding confusion and upset to situations.
“Email, texting and social media channels can be difficult to interpret in the workplace. Even with good intentions, the tone of a message can be easily misunderstood,” Barbee said. “The lack of face-to-face interaction and the inability to convey nonverbal cues in these digital communications contribute to the challenges in accurately interpreting tone and intention.”
Finally, this digital world and its full-time access to people can inspire a level of bravery that some might not exhibit in person.
“Digital platforms create a sense of anonymity and distance, emboldening individuals to say and do things they might not otherwise,” said Barbee. “The lack of immediate, face-to-face consequences can lead to more aggressive or inappropriate behavior online.”
Consequences, Consequences
Employees who misbehave online — whether on their own time or not — can still disrupt a workplace. Harassing coworkers can lower morale for more than just the people directly impacted by their actions and can lead to lawsuits. Employers can be held accountable for such behavior by employees, and a solid policy around expectations and consequences is imperative.
“Today, more people report feeling bullied, and the issue has come to light in terms of how it impacts people. Coupled with the mental health challenges that have emerged post-COVID, this has led to increased settlements. In harassment cases, the presence of pictures or other evidence, such as text messages, tends to significantly increase the settlement amount, as it moves beyond a ‘he said, she said’ situation.”
Meanwhile, nuclear verdicts, above-average settlements and social inflation have led to a challenging legal environment for all businesses.
“Society has become more empathetic to what individuals are going through, and this has contributed to the rise in nuclear verdicts in the EPLI space,” Barbee explained.
Society is pushing toward zero tolerance of harassment and bullying behavior, empowering individuals to speak out against abuse and victimization. This growing empowerment to speak out is a very noble and important practice to prevent negative events from continuing — and it’s one that has already impacted the insurance industry.
“Insurers are reassessing their risk exposure and coverage offerings,” Barbee said. “It’s highlighting the importance of having a robust policy and procedure in place to handle these sensitive situations appropriately and compassionately.”
Stopping Incidents Before They Become Allegations
Insurers’ aim is to ensure their claims processes are equipped to handle these cases with care and professionalism, which includes training claims adjusters and offering resources and support for claimants.
Employers looking to protect their workers and remain whole should be implementing strategies to keep pace with both their insurers and the changing landscape of digital harassment.
That starts with proactively setting expectations with employees around preventing cyberbullying and harassment.
Employers can do this by implementing a social media policy and including it in their employee handbooks, outlining what kinds of behaviors are not tolerated on both company-owned and personal social media accounts.
“For instance, the policy should provide guidelines on appropriate behavior when interacting with colleagues on social media platforms. It’s important to remember that even on platforms like Snapchat, where content disappears, inappropriate comments or pictures can still be reported and have consequences,” said Barbee.
Defining what harassment and bullying look like in text, images and comments made via social media will also show employees what is not acceptable behavior online.
Perhaps the most important element of company procedure is to provide guidelines for reporting and responding to incidents should they occur. It is imperative that employees coming forward feel heard and safe when voicing their concerns.
“Taking complaints seriously and having a well-defined process for addressing them can help mitigate potential risks and create a safer work environment,” Barbee said.
As always, having adequate insurance is just as important, including shoring up EPLI coverages. According to Barbee, the EPLI market is currently classified as a soft market based on its significant capacity, pricing, and broad terms and conditions.
“It’s important to educate employers and businesses about the potential exposures they face, regardless of their size,” Barbee added. “Some companies still believe that their familial atmosphere or the state’s at-will employment laws protect them from lawsuits, but they must be prepared to defend against allegations of harassment or discrimination.” &
Get Help With Insurance, Inc.
223 S. Water Street, Suite B
Henderson, NV 89015
https://gethelpwithinsurance.net
(702) 541-0882, office
(888) 258-0208, fax
Is investing in Business insurance worth it?
It’s often said that insurance is the one thing you buy, hoping that you’ll never need it. It’s true that no one wants to have to file an insurance claim, but when the unexpected happens, you’ll be glad you have the coverage you need.
Here’s an in-depth look at the value of business insurance.
How much does business insurance cost?
To determine the value of a business insurance policy, start with the cost.
The cost of business insurance depends on several variables. There are different kinds of business insurance, and they are all priced differently. You may need one or more types of insurance, depending on the type of business you have and the services you provide. Plus, your coverage will depend on things like the size of your business (payroll and/or revenue), the type of business you are in, the location of your business, among other things.
? The best way to find out how much insurance will cost for your business is to get a quote. That will tell you exactly how much it will cost to protect the business you’ve worked so hard to build., How do you know what kind of business insurance you need?
Most businesses need general liability insurance to cover claims by someone else that you damaged their property or caused a bodily injury. If you provide professional advice, you should also have professional liability insurance, which can cover your costs if you’re sued for negligence or faulty workmanship. If you use computers in your business, consider cyber security insurance to protect your business from a data breach or ransomware attack. And if you have employees, you may be required to have workers compensation insurance.
It’s important to get the right coverage to protect your business, but you also don’t want to buy more insurance than you need. If you’re unsure what type of insurance you need, you can find out in 20 seconds here.
An event planner learns the value of business insurance
? Here’s an example that shows the benefit a business may get in exchange for the amount they pay for insurance.
An event planner is hired to plan a large fundraiser for a non-profit organization. This event is typically responsible for raising the majority of the non-profit’s revenue for the year. The event planner sends out the invitations with the wrong date. The error is discovered a few days before the event, and the planner sends out email corrections, but many of the prospective donors are unable to make the new date, and the event falls far short of its fundraising goals. The non-profit sues the planner for the error, estimating that they lost $250,000 in donations.
The event planner now has to go to court or mediation sessions, taking time away from work to do so. They have to hire an attorney to defend themselves, and they may have to pay a settlement or judgment. These costs could total $300,000 or more, which would all come out of the event planner’s pocket.
If, however, the event planner had the foresight to purchase professional liability insurance and general liability insurance, they might have paid around $750 per year, depending on the size of their business. In this example, their professional liability insurance policy could cover their defense costs, the settlement or judgment, and even the amount of income they lost by not being able to work while they were busy with the trial or mediation. The event planner would only have to pay their deductible, which, in this example, would have been $5,000.
If the event planner had their insurance policies for five years before this claim, they would have paid out about $3,750 in premiums, plus the $5,000 deductible, for a total of $8,750. If they did not have insurance in this scenario, the event planner would have had to pay all of the $300,000 out of their own pocket, which could have put them out of business.
Another benefit of business insurance
Your business insurance can provide another benefit to you, even if you never have a claim. A business insurance policy can help you get more business. Here’s how.
More and more companies are requiring that their vendors and subcontractors have insurance so that if something goes wrong, they’re not left holding the bag. When you purchase business insurance from Hiscox, you’ll get a certificate of insurance, or COI, that shows potential customers that you’re insured and ready to work. Having your insurance in place before you bid on or apply for a job can help you get your bid in faster than the competition.
It can be tempting to try to cut corners with the cost of business insurance. But if you look at the numbers, you can see that the benefits far outweigh the costs. Get a quote for this valuable protection for your business today.
Get Help With Insurance, Inc. 223 S. Water Street, Suite B Henderson, NV 89015 help@gethelpwithinsurance.net https://gethelpwithinsurance.net (702) 541-0882, office (888) 258-0208, fax from Hiscox Insurance Company
What is happening to Commercial Auto Insurance?
5 Forces Driving Commercial Auto Insurance Costs
Over the past decade, auto insurance rates have increased steadily; well exceeding the rate of inflation over the same period. But what’s driving this upward trend? Explore factors that have significantly impacted the rates for commercial auto.
1. Bodily Injury Loss Costs
In the five-year period from 2018 to 2022, auto severity has increased a substantial 40% even as frequency has declined.1 Causes include an increase in deadly accidents, rising verdicts in legal cases and medical cost inflation. In fact, the latter is expected to grow 7% in 2024, up from 6.0% in 2023 and 5.5% in 2022.2
2. Attorney Involvement
With attorneys actively pursuing auto accident business, more claimants now have legal representation. These claims see higher rates of expenditures for medical procedures and treatment.3 A complete fleet management program can help reduce your exposure.
3. Distractions and Impairment
Distractions behind the wheel, from vehicle infotainment systems and mobile devices to driving under the influence, can lead to significant risks: 30% of companies surveyed reported that they have employees who have been involved in crashes due to mobile phone distraction, and deaths due to preventable crashes are up 18% versus pre-pandemic levels.4
4. Inexperienced Drivers
Resignations and retirements are leading to a shortage of commercial operators, increasing the chance that less experienced replacement drivers are behind the wheel. Operators in new vehicles and covering new routes can also contribute to an increase in accident rates.
5. Vehicle Repair and Replacement Costs
Autos have become more expensive to insure and repair. Newer vehicles are outfitted with advanced materials and technology designed to make driving more comfortable and safer. When these vehicles are involved in an accident, costs can be high, and labor shortages and inflation have only exacerbated the issue. In fact, motor vehicle parts and equipment costs have increased almost 24% since September 2019.5 Meanwhile, used car prices are still up almost 47.9% in 2023 compared to the average from 2015 to 2019, despite recent softening.6 This directly impacts the cost of claims in the event of a total loss. Finally, rising auto thefts are further contributing to increased claim costs.
Sources
1LexisNexis Risk Solutions Auto Insurance Trends Report
2Health Research Institute
3Attorney Involvement Keeps Claims Soaring (June 2023, The Institutes)
4Travelers 2023 Risk Index – Distracted Driving
5Auto Insurance: The Uncertain Road Ahead (2023, APCIA)
6Edmunds Used Vehicle Report (Q3 2023)
If you need a Commercial Auto or Commercial Trucking insurance quote, please contact us.
Get Help With Insurance, Inc.
223 S. Water Street, Suite B
Henderson, NV 89015
(888) 258-0208, fax
A View Into the Workers’ Compensation Market
Workers’ Compensation insurance continues to be a standout in the insurance world, having experienced average state-approved advisory rate reductions for the last decade. Whether the market will change moving forward remains to be seen, as wage growth, medical inflation and other factors all impact the Workers’ Compensation market.
Wage Growth Is Driving Payroll Growth
Wage growth continues to drive payroll growth in Workers’ Compensation. According to a report by the National Council on Compensation Insurance (NCCI), while wage growth has moderated from its peak in 2022, it remains solidly above pre-pandemic growth rates and is positioned to stay elevated in 2024.1 Several factors are behind the continued wage growth, according to the NCCI, including union activity and newly negotiated contracts, higher minimum wages and inflation.
2022 saw a big spike in hiring and wages post-COVID, as many industries experienced labor shortages in the aftermath of the pandemic. However, hiring leveled off in 2023, with layoffs in specific sectors —such as tech — causing payroll growth to dip.
According to the Department of Labor, employment rose by 3.1 million in 2023, significantly below the 7.3 million jobs added in 2021 in the wake of COVID and the 4.8 million added in 2022.2 Still, job growth for 2023 was higher than the average of the previous five years (2.3 million) before the pandemic. Initial job estimates for 2023 were 2.7 million, later revised to 3.1 million.
Moving ahead, high inflation and minimum wage increases across numerous states continue to paint a healthy picture for payroll growth in 2024. According to the Economic Policy Institute (EPI), on January 1, 2024, 22 states were set to increase their minimum wages, raising pay for nearly 10 million workers.3 The EPI projects that state minimum wage increases will result in an additional $6.95 billion in worker income.
Furthermore, on January 1, 2024, 38 cities and counties raised their minimum wages above their state’s wage floors, increasing the number of workers likely to earn more. For example:
- In Illinois, workers saw an increase in the minimum wage from $13 to $14 per hour beginning in January, with another increase expected in 2025.
- In California, the minimum wage for fast food workers rose to $20 per hour effective April 1. That’s $4 higher than the overall state minimum wage of $16 that went into effect January 1.
- As of June 2024, healthcare workers in California earn a minimum of $18, $21 or $23 an hour, depending on the type of facility that employs them and where they work.
Meanwhile, California workers in other industries are asking for an increase in wages. In Los Angeles, for example, a proposed ordinance would institute a $25 minimum wage for workers in the tourism industry before the 2026 World Cup and the 2028 Olympics, which would rise to $30 an hour by 2028.4
The Challenges of Medical Inflation
Medical inflation continues to challenge insurers and claim costs, which is also underscored in NCCI’s annual survey of carriers. As medical costs rise, carriers are worried about frequency, severity and large claims.
Over the short term, the market will weather the higher medical costs; However, along with wage legislation and general inflation, which increase indemnity payments, the long-term impact is concerning.
Workers’ Comp Pricing
Of course, accounts with significant wage growth see premiums rise. In addition, pricing is tightening in certain states. California, New York and New Jersey, for example, are adjusting rates only slightly downward due to higher claim costs driven by litigation and medical inflation. However, many other states have issued double-digit rate reductions this year, including Florida and Arizona.
In addition, some carriers are exiting certain classes where rate adequacy is insufficient, and profitability isn’t where it should be. The good news is that the market has a lot of capacity to place these accounts when carriers’ appetites change.
If you need workers compensation for your business, contact Bonnie Grant at (702) 541-0882. Here is my contact info:
Get Help With Insurance, Inc.
223 S. Water Street, Suite B, Henderson, NV 89015
What Can You Do To Manage Your Business’ Reputational Risk?
by Stephanie Pennington, Director—Marketing & Sales Excellence, Main Street America Insurance •
It’s no secret that consumers want to spend their money with businesses they can trust. For that reason, your company’s reputation can be a huge factor in its success. In fact, a study published by O’Dwyer PR shows that 63% of a company’s market value is based on reputation.
When things are going well, your business’ reputation can lead to:
- Greater opportunities
- Increased profits
- Interest from stronger, more qualified job candidates
However, small businesses face a number of reputational risks every day that can negatively impact day-to-day operations. That’s where your commercial insurance policies come in. Reputation insurance is a small but important part of your commercial insurance coverage. It can help protect your business from serious, long-term losses in the event of a crisis.
Reputational Risk Insurance
Business reputation insurance is a set of additional coverages that can be added on to your Business Owners Policy to boost your coverage and protect your business. These coverages include:
Business Owners Liability Insurance
Liability insurance is a basic coverage included in any commercial insurance policy. In most cases, liability insurance protects your business from bodily injury, personal injury, and property damage claims. But it also protects against reputational risks like lawsuits brought against your company for libel, slander, and advertising injury.
Cyber Insurance Coverage
In this day and age, cyber insurance is vital coverage for any business. In the event of a data breach or other cybersecurity threat, your cyber policy offers helpful resources to:
- Minimize reputational fallout
- Protect your customers’ sensitive data
- Defend you in the event of a lawsuit
Crisis Management Insurance
Crisis insurance covers public relations services for businesses after a reputation crisis, such as a data breach or scandal. Once on board, the PR team can work to get ahead of the crisis, reducing its impact and protecting your business’ reputation.
Reputation Insurance
In some cases, businesses will even purchase specific coverage called reputation insurance. These policies protect against things like lost revenue in the aftermath of an incident. Insurance companies often reserve reputation insurance policies for large companies because they are difficult to underwrite and very expensive.
Common Business Reputation Risks
Most often, reputational harm comes from four types of risk:
Company Actions
These reputational risks are the direct result of your business’ actions and decisions, including:
- Refusing to comply with state, local, and federal regulations
- Bad business practices that result in security breaches or threats to your employee and customer data
- Lawsuits, layoffs, bad working conditions, and other public scandals
- Consistently providing poor quality products and customer service
Representative Actions
Your company representatives are those people who are directly connected to your business, like employees. These risks are often caused by engaging in bad or unethical business practices, like:
- Employing leaders who have negative reputations or engage in unethical behavior
- Employee misconduct scandals
- Employees who represent your brand negatively or post negatively about your business online
Partner Actions
Your partners are those businesses that provide support and supplies to your company. It may not seem like the company responsible for your office supplies could risk your own business. But partners can create a number of reputational issues including:
- Engaging in misconduct that causes a public scandal
- Representing your business negatively to potential partners and customers
- Experiencing interruptions that negatively affect your business, like software outages
External Actions
External actors are most often customers and former employees. This risk category can be especially tricky given their close proximity to your business and the potential for negative experiences. The risks brought by external actions include:
- Negative online reviews or social media posts
- Negative press coverage of your business
- Cyberattacks and data breach
Assessing Your Reputational Risk
Reputational risk insurance is an important coverage for any small business to have. But we understand that it is an optional protection not every business owner will choose. When deciding if reputation insurance is right for your business, there are a few things to consider. For example:
- Do you handle significant sensitive information for your employees or customers?
- What is your company’s cyber risk and have you ever had a data breach before? For this, keep in mind that cyber threats aren’t just for large corporations. An increasing number of data breaches affect small businesses every year.
- How many risks does your company face in its day-to-day operation? For example: customers, employees, social presence, media scrutiny, etc.
Risk Management
The good news is you can easily reduce your business’ reputational risk by being proactive. Here are a few ways you can protect your company reputation:
Frequently assess your risk — as your business grows and things change, take time to review your reputational risk and make any necessary changes to your operations.
Train your staff — ensure every member of your team knows how to operate ethically, protect your customers’ data, and provide high quality service every time.
Protect yourself and your company— invest in the right insurance coverages to protect your business, yourself, and your staff from the unexpected risks that come with doing business.
Talk to an independent agent today to evaluate your business’ reputational risk.
Does Business Insurance Cover Spoiled Food?
by Jaime Wagoner , Regional Sales Director, Main Street America Insurance •
A business owners insurance policy is vital coverage for any small business owner to have. It can protect you, your business and your staff in the event of unexpected losses like property damage, injuries and even lawsuits.
According to data from the National Institutes of Health, a single incident of food-borne illness can cost restaurants upwards of $2 million in damages, legal fees and more. Fortunately, having food contamination insurance coverage can protect your business from devastating out of pocket costs.
What is Food Contamination Coverage?
As you can probably guess, food contamination coverage is a type of business coverage that helps restaurants and other food-based businesses:
- Replace spoiled and contaminated food
- Pay for required equipment cleaning
- Recover lost income from business closure, and more
This includes perishable beverages, meat, dairy, produce and any other item that needs to be properly stored and cooked to maintain food safety. Because food that isn’t properly stored can lead to food-borne illness, it’s important that you throw any potentially spoiled food away.
Is Food Spoilage Coverage Included in my Policy?
Yes and no. Food spoilage coverage is not automatically included in a standard business owners policy. However, it is a simple add-on that you can have written into your business insurance policy for a small added cost.
An independent insurance agent can help you review your current policies and decide if food spoilage insurance is right for your business.
Common Causes of Food Contamination
Most often, covered losses from food spoilage come from power outages, equipment failure, and mishandling of perishable items.
Power Outages
Whether a storm knocks out power lines or an incident beyond your control damages your electrical wiring, a prolonged power outage can mean bad news for your business. If your food inventory is left too long without electricity or a backup generator, it can leave you vulnerable to food spoilage and contamination.
When this happens, the best thing you can do is operate with the assumption that your food cannot be salvaged. Getting reimbursement for food loss in power outages is easier than paying to manage an outbreak of food borne illness if you serve bad items.
Equipment Breakdown
Imagine the feeling of opening your business one morning to find that your walk-in freezer broke down overnight and all your food inventory is spoiled. It can happen to any food business. Fortunately, with the right coverage your insurance will pay to help you replace any lost inventory and get back to business.
Mishandling or Improper Storage
In some cases, food can be delivered to your restaurant contaminated with bacteria like E. coli or salmonella. Unless a recall is issued in time, you could accidentally cook and serve the spoiled food to customers, resulting in an outbreak of food-borne illness.
When this happens, your insurance policy will help pay to replace the food, clean your equipment, and protect your business from medical and legal expenses.
Filing a Food Spoilage Insurance Claim
Filing an insurance claim for food spoilage is simple! Just work with your agent to report the loss, and be ready to provide any necessary information like:
- How the loss happened
- How much food was lost
- Purchase information for the spoiled items
- Service policies on any affected equipment and dates they were last serviced
Keep in mind that for equipment coverage, insurance companies may require that you have a service policy in place and keep a regular maintenance schedule to ensure the policy will pay out.
Talk to an independent agent to learn more about Main Street America Insurance’s business insurance coverage.
Commercial Property Insurance – Why do you need It?
by Marcus Haynes, AVP, Regional Sales, Main Street America Insurance •
Commercial property coverage, also called business property insurance, is an important part of your small business coverage. It protects you from many of the risks that come with owning or renting a space for your company.
In many cases, landlords and mortgage lenders require commercial property insurance coverage. However, investing in a policy is a great choice either way. That way you can enjoy the peace of mind that comes with knowing your business is safe.
What is Covered Under Commercial Property Insurance?
A commercial property insurance policy protects your business from physical losses including:
Owned and Rented Buildings
Whether you’re using a storefront or an office, your commercial property coverage protects the building itself from fire, burglary, lightning, wind and more.
Furniture and Other Items
Many of the items inside your business, such as desks, chairs, lighting fixtures, and more, also have protection.
Supplies and Equipment
Your commercial property insurance policy also protects office supplies and equipment. This includes things like computers, registers, or anything else you need to do business.
Inventory
This is especially important for retail stores and similar businesses. In the event of a loss, your policy protects your business’ product inventory.
Coverage Examples
Now you’ve got a clearer idea of just how important business property insurance is for small businesses like yours.
Let’s look at a few examples of commercial property insurance in action:
Example 1
Imagine you have an overnight electrical fire in a clothing store. The fire damages portions of the building’s structure and destroys a lot of the merchandise you had in the stock room. Commercial property insurance will help repair the shop’s structure and replace that inventory. Your policy protects you from out-of-pocket expenses that could seriously hurt your business.
Example 2
Sally owns a doughnut shop in a popular downtown location. One night, a burglar breaks into Sally’s shop. The burglar damages the door frame on his way in and steals cash from the register. He then destroys a display case before leaving.
Because Sally has business property coverage, she can be back up and running in no time. Her policy will pay to repair the door, replace the display case, and even replace the stolen cash (subject to policy limits).
Factors to Consider with Business Property Insurance
Rising reports of natural disasters have had a significant impact on the insurance industry. In fact, experts suggest that the number of natural disasters is continuing to rise. And with it, the cost of many insurance policies.
Policy holders are feeling the heat, from homeowners insurance to commercial property coverage. Here are a few things to keep in mind when choosing a space for your business or searching for coverage:
The property’s location is an important factor that could mean you pay more or have limited coverage. This applies to buildings in areas at risk of wildfires, hurricanes and other severe weather.
Flood zone risk – if your business is in a high-risk location, it could affect your rates. Not to mention, you’d need to consider adding flood insurance to your coverage.
Your commercial policy does not include flood insurance. It’s only available through FEMA’s National Flood Insurance Program, but it can be a real lifesaver after a storm.
Building materials are another consideration, as they may increase or decrease your building’s fire risk. As you may have guessed, those that use fire-resistant materials are the better choice.
What you use your property for matters as well. Some businesses like restaurants are a higher risk to insure. However, insurance companies are likely to consider an office building as low risk.
Proactive protection is one of the simplest (and most important) things to consider. Being close to a fire station, having a fire suppression system, and a good security system can make a big impact.
Do I Need Commercial Property Insurance Coverage?
The simple answer is yes. Your building’s landlord or mortgage lender will often require proof of coverage before you can open your business. This includes coverages like general liability insurance and commercial property insurance.
The good news is Business Owners Policies often automatically include commercial property coverage. This makes it an easy policy to add to your portfolio.
Every business (and every location) comes with its own risk. For that reason, some businesses will be a better candidate for commercial property insurance. These include businesses that:
- Own or rent a physical storefront/office
- Are at risk of lawsuits as a result of day-to-day operation
- Invite customers, clients or other visitors to the property
- Want to reduce their risk and enjoy greater peace of mind
Common Questions About Commercial Property Insurance
Do I need commercial property insurance for a home business?
Home business owners don’t need to purchase a commercial policy because they aren’t renting or buying a space. However, it’s a good idea to contact an insurance agent to discuss your specific coverage needs.
Are there any policy exclusions?
Yes. Business property insurance does not cover:
- Flood damage, for that you’ll need FEMA flood insurance
- Business vehicles, you would need a commercial auto policy
- Equipment breakdown. Though you can often add that as an extension coverage
- Intentional or illegal acts
How can I lower my premiums?
Get proactive! Here are a few ideas for reducing your business’ risk:
- Install smoke alarms and other fire suppression devices
- Install a quality security system
- Inspect and maintain your HVAC, plumbing and electrical systems
- Train your employees on proper operations and safety precautions
Talk to an independent agent to learn more about commercial coverage with Main Street America Insurance.
Protecting Your Business: Understanding ERISA Bond Coverage
by Richelle Smith, Director, Bonds Small Business, Main Street America Insurance •
As a business owner, it’s important to understand the insurance requirements that apply to your company as well as the various types of bonds your business may need.
One specific requirement is ERISA bond coverage, which is a type of insurance that protects employee benefit plans from fraud or dishonesty. If your company provides its employees with a pension or 401(k) plan, the IRS will require you have an ERISA Bond.
In this simple guide, we’ll delve into the fundamentals of ERISA bond coverage and why it’s important for your business.
What is ERISA Bond Coverage?
ERISA stands for the Employee Retirement Income Security Act, which is a federal law that sets standards for private employee benefit plans. This includes retirement and pension plans, health insurance plans, and other types of employee benefits. ERISA bond coverage is a kind of insurance that is necessary by law for all employee benefit plans under ERISA. It protects the plan from losses caused by fraud or dishonesty on the part of plan administrators.
Who Needs ERISA Bond Coverage?
- ERISA bond coverage is mandatory for all employee benefit plans under the ERISA act.
- This requirement applies to plans sponsored by private employers, government entities, and churches.
- Anyone who is responsible for managing the funds or assets of an employee benefit plan must have a bond, unless they meet the criteria for exemption under ERISA.
- The only exceptions are for plans that are fully funded by insurance contracts or solely funded by the employer.
What Does ERISA Insurance Coverage Protect Against?
ERISA bond coverage protects against losses caused by fraud or dishonesty on the part of plan officials or fiduciaries. Examples include:
- Theft, embezzlement, larceny and forgery
- Wrongful abstraction, wrongful conversion, willful misapplication, and other illegal acts
- Errors or omissions
How Much Coverage is Required?
The amount of ERISA bond coverage required depends on the size of the plan. For plans with fewer than 100 participants, the minimum coverage required is $1,000. For plans with 100 or more participants, the minimum coverage required is 10% of the plan’s assets, up to a maximum of $500,000. Additional coverage may be required if the plan includes nonqualifying assets.
By understanding ERISA bond coverage requirements and ensuring that your employee benefit plan is properly covered, you can protect your business and your employees from financial losses.
If you need help getting ERISA bond coverage find an agent near you today.
Cyber Insurance – Is the claim First-Party vs Third-Party
by Chris Cox, AVP, Regional Sales, Main Street America Insurance •
When someone mentions a data breach, what kind of company do you think of? Likely, large retailers, banks or other companies dealing with the data of thousands or millions of customers are the first that come to mind. The reality is that nearly half of small businesses also experience cyberattacks.
According to Astra Security, a study revealed that nearly 43% of cyber attacks are on small businesses, yet just 17% of small businesses have cyber insurance.
Cyber insurance coverage is one of the best ways to protect yourself, your business and your customers. With the right cyber insurance policy in place, you can recover faster and protect your business from significant losses.
Common Cyber Security Risks
First, let’s talk about some common cybersecurity risks your business may face. Most often, these threats include:
Malware –malicious software designed to invade your network and steal data, including ransomware, trojans, spyware and more.
Phishing – when a cyber criminal reaches out by phone or email in an attempt to get victims to share personal information, usernames or passwords.
Spoofing – a technique where criminals spoof your business domain or email addresses to fool customers into giving them personal data.
Supply Chain Attacks – when criminals target third-party vendors your business works with through either software or hardware supply chain attacks.
Preventing Cyber Attacks
There are steps you can take to get proactive and try to prevent cybersecurity threats on your business, including:
Have a Plan
Don’t wait for a breach to happen to prepare your business for a cyber event. Instead, come up with a plan for how your staff will actively work to prevent breaches, how you’ll respond internally in the event of a cyber attack and how you’ll work with your customers to recover.
Enhance Your Security
Restrict access to sensitive data to only those who need it. Secure your systems with unique credentials for each employee and change passwords often. Conduct regular training with your staff on cyber security and risk prevention.
Review and Improve
Regularly review your security protocols and make changes when necessary to protect your staff and business. And don’t forget to keep software up to date with the latest updates and patches to avoid leaving your systems vulnerable to attack.
Review Your Insurance Policy
Your team should regularly review all commercial insurance policies to ensure you have the coverage you need and that premiums are up to date. While this won’t technically prevent a loss, it will help you avoid headaches in the event of a data breach.
Like many other things, understanding cybersecurity threats is key to protecting your business. Now, let’s talk insurance.
What is First-Party Cyber Insurance?
Simply put, first-party cyber insurance directly protects your business. With first-party cyber coverage, your business is protected from damages caused by a cyberattack that occurs on your network or systems.
As hard as we try, there is no way to 100% prevent a data breach, so you need to be prepared. Because first-party cyber coverage directly protects your business, it is a vital insurance policy for any small business to have.
In most cases, coverage includes:
• Rebuilding your network or replacing technology after an attack
• Restoring any data destroyed after malicious or accidental breaches
• Recovering data loss after a natural disaster or other accident
• Legal and public relations help to restore your business’ reputation
• Reimbursement of income lost while your systems are down
• Reimbursement of ransom payments made to cyber criminals
First-party cyber insurance can protect you from most of the cybersecurity threats your business will face and can help you get back up and running with minimum loss.
What is Third-Party Cyber Insurance?
The term third-party refers to the clients, partners, and vendors your business works with every day. Knowing this, the biggest difference with third-party cyber insurance coverage is that it’s designed to protect your business from actions taken by third parties after a breach.
Essentially, this coverage protects you by:
- Paying legal fees, court costs and damages if a third party sues your business
- Offering legal and public relations help to restore your business’ reputation
- Paying judgments if your business is found liable for a data breach
- Helping your business navigate and pay settlements outside of court
Data from Security Ventures show 60% of small companies go out of business within six months of a cyberattack. While this coverage won’t help you recover lost data or get your business up and running, it can save you from spending hundreds of thousands of dollars in unexpected legal fees after an incident.
What Isn’t Covered by Cyber Insurance?
As with any other insurance, first-party and third-party policies have exceptions and exclusions. No cyber insurance policy will protect you or your business from:
- Intentional acts, like fraud or criminal conduct
- Prior acts, meaning claims you knew about before your coverage began
- Legal fees resulting from a criminal trial or grand jury proceedings
- Business interruption if your systems are under the control of a third party
Choosing the Right Coverage
Now that you know what both first-party and third-party cyber insurance are, how do you know which coverages you need?
First, you need to evaluate your business risks. Take a close look at all your company’s vulnerabilities and data collection habits, so you know what type of coverage you’ll need. Start by reviewing the following:
- The type of data you collect and store, including all sales, personal, and banking information
- How susceptible your business and network are to threats. Are there gaps in your security?
- What local, state, and federal regulations your business needs to comply with
- What steps both you and any third parties you work with are taking to prevent a breach
- How many breaches or near-breaches your business and any third parties have experienced before
From there, an independent insurance agent can help you look over your current policy, evaluate your risk and determine which coverages (and what level of coverage) your business needs to be fully protected.
To learn more about cyber insurance and get coverage, find an independent agent today.
What Factors Impact Business Insurance Costs
by Richard Vaughn , Head of Sales, Main Street America Insurance •
As a business owner, you know insurance is a necessary expense. Understanding the costs associated with business insurance and the factors that influence your policy, is a key part of a sustainable business plan. Certain factors are related directly to the type of business you run, while others correlate to the economy and the ever-changing world around us.
What Drives Business Insurance Costs?
- Type of Business: The type of business you operate is a primary factor that affects insurance. For example, a construction company may have higher insurance costs than a consulting firm due to the higher risk of property damage and injuries on construction sites.
- Business Size: The size and scale of a business also influence insurance costs. Generally, the larger the business, the higher premiums will be.
- Location: Where a business is located can also impact insurance costs. For example, a business located in an area prone to natural events like hurricanes or earthquakes will likely have higher insurance costs than one located in a low-risk area.
- Industry Regulations: Certain industries have specific regulations that require businesses to carry certain types of insurance coverage. For example, healthcare businesses are required to have malpractice insurance in many states, and trucking companies must have commercial auto insurance.
Why Is Business Insurance Going Up?
Insurance rates change over time, even without any changes to your policy itself. Factors like inflation, changing weather patterns and labor costs all play a part. Let’s dive deeper into what may cause rate increases:
- Weather-Related Events: According to the NOAA, in 2023 the United States experienced 28 weather and climate events costing at least 1 billion dollars. That marks the fourth year in a row with 18 or more separate billion-dollar disaster events, indicating this could be the new normal.
- Technology: Businesses are increasingly vulnerable to cyber threats and data breaches. Anne Neuberger, Deputy National Security Advisor, recently shared information predicting the annual average cost of cybercrime will exceed $23 trillion by 2027. Additionally, a study by Astra Security revealed that nearly 43% of cyber-attacks are on small businesses, yet just 17% of small businesses have cyber insurance. These factors can impact premiums for business owners.
- Cost of Materials: The rising cost of construction materials has a direct impact on premiums. It’s reported that the cost of materials like wood, plastics, composites, plaster, and thermal protection will hit average increases of 6.5% through 2025.
- Construction Labor: Contractors are facing labor shortages, supply chain issues, and overall higher costs, leading to an increase in the cost of labor. Rebuilding after a claim may not just cost more, but also take longer while they wait on materials and available workers, which can increase the cost to pay a claim.
- Economic Conditions: Fluctuations in the economy also influence insurance premiums. While inflation slowed in 2023, a recent report indicated that consumer goods prices rose 3.4% annually to close out the year.
Ways to Manage Business Insurance Costs
Like so many other things in business, it’s important to be proactive. Let’s explore some ways to manage commercial insurance costs.
- Bundle Your Policies: Many insurance companies offer discounts for bundling multiple policies, such as business owners’ policy, liability, and workers’ compensation insurance. Bundling policies can also make it easier and more efficient to manage your insurance coverage and premiums.
- Implement Risk Management Plans: Avoiding an insurance claim is one of the best ways to keep insurance costs down. By doing things like conducting regular safety training for employees, properly maintaining property and equipment, and having a disaster recovery plan in place, you can help prevent a loss.
- Pay in Full: Many insurance providers offer paid in full discounts to policy holders who make a single payment rather than breaking their premiums down into monthly installments. In some cases, you may receive a discount for setting up auto pay rather than manually making payments each month.
- Review Your Coverage Regularly: Business insurance needs may change over time, so it’s essential to review coverage regularly. As your business evolves, you may need to increase your coverage limits or add new types of coverage to adequately protect your business. Alternatively, if your business downsizes or changes its operations, you may be able to reduce your coverage and lower your premiums.
Be sure to review your coverage with a local insurance agent at least once a year to ensure you have the right coverage.
What is Advertising Injury For Small Businesses?
by Stephanie Pennington, Director—Marketing & Sales Excellence, Main Street America Insurance •
As a small business owner, you may have heard the term “advertising injury” in relation to business liability insurance. But what exactly does it mean, and why is it important for your business?
Understanding Advertising Injury
Advertising injury is a type of harm that can occur because of your business’s advertising activities. This can include things like copyright infringement, defamation, or false advertising. For example, if your business uses a slogan or logo that is like another company’s, you could be sued for trademark infringement. Or, if you make false claims about your product or service in your advertising, you could be sued for false advertising. In today’s digital age, where businesses are constantly promoting themselves through various channels, the risk of advertising injury is higher than ever.
Coverage Under Business Liability Insurance
Business liability insurance, also known as general liability insurance, is a type of insurance that protects businesses from financial losses due to lawsuits or claims made against them. This can include claims of bodily injury, property damage, and yes, advertising injury. Most business liability insurance policies include coverage for advertising injury, but it’s important to review your policy to ensure that this is the case. If not, you may need to purchase additional coverage or a separate advertising injury policy.
Why Your Small Businesses Need Legal Protection
Small businesses can be particularly vulnerable to advertising injury claims because they often don’t have the resources or legal expertise to defend themselves against a lawsuit. This can result in significant financial losses and damage to your company reputation. Having legal protection in the form of business liability insurance can provide small businesses with the necessary resources to defend themselves in court. This can include coverage for legal fees, settlements, and judgments.
Types of Advertising Injury
There are several types of advertising injury that small businesses should be aware of:
- Copyright Infringement: Copyright infringement occurs when a business uses someone else’s copyrighted material without permission. This can include images, videos, music, or written content. For example: if a small business uses a photo from a stock image website without purchasing the proper license, they could be sued for copyright infringement.
- Trademark Infringement: Trademark infringement occurs when a business uses a name, logo, or slogan that is similar to another company’s, causing confusion among consumers. This can also include using a trademarked term in your advertising without permission. For example, if a small business uses a slogan that is similar to a well-known brand’s, they could be sued for trademark infringement.
- Defamation: Defamation occurs when a business makes false or damaging statements about another person or business. This can include libel (written statements) or slander (spoken statements). For example, if a small business makes false claims about a competitor’s product or service in their advertising, they could be sued for defamation.
- False Advertising: False advertising occurs when a business makes false or misleading claims about their product or service. This can include exaggerating the benefits of a product or making false claims about its effectiveness. For example, if a small business claims that their product can cure a certain illness without any scientific evidence to back it up, they could be sued for false advertising.
Protecting Your Business Against Advertising Injury
As a small business owner, there are several steps you can take to protect your business against advertising injury claims. These include:
- Review Your Advertising Materials: Before publishing any advertising materials, it’s important to review them carefully to ensure that they do not infringe on any copyrights or trademarks, and that they do not contain any false or misleading claims.
- Purchase Business Liability Insurance: Business liability insurance can provide crucial legal protection for small businesses. It’s important to review your policy and make sure that it includes coverage for advertising injury.
- Consult with a Legal Professional: If you’re unsure about the legality of your advertising materials, it’s always best to consult with a legal professional. They can review your materials and provide guidance on how to avoid potential legal issues.
Real-World Examples of Advertising Injury Claims
According to a recent CBS News piece, there were a record number of food litigation lawsuits filed from 2020 to 2023. Another article in Business Insider cites 18 different businesses that were charged with false advertising claims. These stories serve as a reminder for businesses to be careful about the claims they make in their advertising and to ensure any claims you make are backed by truth and evidence.
By taking the necessary precautions and having legal protection in place, small businesses can avoid financial losses and damage to their reputation, allowing them to focus on growing and succeeding in their industry. Talk to an insurance agent today to discuss the coverage options available for your business.
Essential insurance claimant information gathering
As part of any initial investigation, the claims representative should always attempt to obtain a recorded statement from the claimant. It is obviously important as part of the initial determination of whether a claim is compensable or not. It is also potentially invaluable later if the claim becomes subject to litigation.
The first step is to obtain and/or verify identifying information for the claimant, such as their physical description, address, names of other persons living in their residence, vehicles driven, hobbies and other items. Ideally, these details will be irrelevant. But if the insurer decides surveillance of the claimant is necessary to verify or dispute their claims, this information will be crucial. The investigator needs enough evidence to locate the claimant and distinguish them from other similar-looking individuals.
For example, we recently had a case where the claimant moved residences after he gave his recorded statement. The information we collected allowed us to provide the investigator with a detailed physical description of the claimant and the truck he drove. Once the investigator located the claimant’s new residence, he was able to easily identify the claimant. He then obtained footage of the claimant performing remodeling work on a house while simultaneously informing his treating physician he could barely walk, could not bend and could not lift anything due to extreme pain. The surveillance video showed just the opposite, and we were able to use that surveillance video when we met with the claimant’s treating physician.
Prior to that meeting (and the doctor’s viewing of the surveillance video), the claimant had been recommended for shoulder surgery and lumbar spine injections. Following that meeting, the doctor released the claimant to return to regular duty work with no restrictions, and we were able to successfully close out the claim for a nominal amount.
Additional pertinent details
It’s important to obtain other information including details about the claimant’s job duties, work history and other aspects of employment, followed by key facts about the alleged accident/injury.
Consider another case that involved a school employee. The employee stated in her recorded statement that she twisted her ankle because a student ran out of the classroom and bumped into her. We were lucky enough to have security video of the incident, which showed she tripped over her own feet with no student in the vicinity.
When we presented the video to the claimant’s attorney, he responded that the adjuster must have misheard or misunderstood the claimant, and she did not say she had been bumped by a student. Rather, the attorney said, his client turned her ankle slipping on something on the hallway floor.
We then provided him with the recorded statement of the claimant, in her own words, claiming she was bumped by a student. The claimant’s attorney withdrew and dismissed the claim the following day.
Medical concerns
A final portion of the recorded statement should address the claimant’s medical treatment following the alleged injury and any relevant prior medical history.
We frequently see important differences in the medical records regarding how the claimant explains the injury to doctors. While this can be good evidence at a hearing, the claimant can always explain that the doctor misunderstood what they said. If we have a recording of the claimant’s own words describing the accident, we have very good evidence for impeachment and other purposes at the hearing if the medical records differ from the recorded statement.
Although the items we ask about and record are intended to be exhaustive, there are certainly other questions that may be relevant depending on the circumstances. For example, if the employee is alleging an injury due to repetitive motion, it will be important to ask questions regarding any outside activities that could cause the same symptoms. The more detail that can be gathered up front, the better the claim can be defended at the outset and going forward.
What follows is the basic identifying information that should be verified during a claimant interviews:
Full name (prior names/maiden names/aliases
Date of birth
Social security
Current address
email address
Cell phone number
Height and weight
Hair color and eye color
right or left handed
wear glasses and/or contacts
take any medications on a regular basis
other health conditions
doctor’s name
relationship status
spouses name
name and ages of dependents and grown children
highest level of education completed
military experience
languages spoken
prior insurance claims
prior lawsuits
hobbies
driving ability
vehicles driven
The claim representative also should inquire about the claimant’s work history — especially in a workers’ comp case. These questions should address:
A detailed work history
job duties for each prior position
reasons for leaving each prior job
job title with the employer
date of hire
detailed description of current job duties
does this job require any special equipment (i.e. safety glasses, hearing protection, etc.)
name of supervisor(s)
full or part time
work shift/ hours/ regular schedule
hourly wage rate
average hours worked per week
how long in that position
prior positions / job duties for the employer
other jobs or sources of income at the time of the injury
Details related to how the accident/injury occurred; day of the week/time of day
were medications, drugs or alcohol consumed in the 24 hours prior to the accident
witnesses to accident/injury
any video of the accident/injury
photos of the scene of the accident
did you report the accident/injury to anyone and if so when, to whom, what exactly did you tell them and what did they say.
Ask the claimant to describe in detail all body parts injured;
What was not injured
did you continue working/finish your shift
Were you scheduled to work the next day
When was the first day you missed work?
When did you return to work
Have you been offered any light-duty or modified work, and if so, describe in detail the job offered.
It also will be essential to gather information about the claimant’s medical history and treatment. Ask questions such as:
When did you first see a medical provider following this injury?
What exactly did you tell them had happened to you?
What did the medical provider tell you about your condition/injury?
How did you choose the medical provider?
Why did you choose that provider?
Are you familiar with the employer’s posted panel of physicians?
Where is it posted?
Was the purpose and function of the posted panel explained during your initial employee orientation?
Did anyone show you a copy of the panel of physicians following your report of injury?
Who showed you the posted panel?
What did they say?
Detail all subsequent medical treatment received.
What treatment (physical therapy, etc.) testing or medication has been prescribed for you?
Who prescribed it?
What medications are you currently taking (including medications not related to your alleged injury?
Has any medical provider assigned work restrictions?
What are they?
Have you communicated those work restrictions to the employer?
Who exactly did you talk to?
What did you tell them?
Have you seen any other medical providers since your injury?
Who is your primary care physician/family doctor?
What do they treat you for?
Any prior injuries to the body part(s) alleged to be injured in this claim?
All prior injuries
identify any prior medical providers
for each prior injury, provide a description of how you were injured, and the duration of medical treatment received and the identity of the medical providers.
…Did you undergo a pre-hire physical examination?
Did you complete a post-hire medical questionnaire?
If so, did you identify the prior injuries or medical conditions identified above
Describe your current symptoms in detail.
Is the pain mild, medium, or severe?
Is the pain constant or intermittent?
What activities aggravate or lessens your pain?
Describe a typical day for you since this injury?
Are there activities you could do prior to the incident that you are now unable to do?
Provide details.
Are you capable of performing routine household duties or yard work?
Do you have any work restricitions?
What do you feel are your physical restrictions?
Do you believe you are capable of performing your regular duty work?
If so, please explain what job duties you could perform.
Detail all communications you have had with the employer regarding your work status, your ability to return to work, and any other relevant communication with the employer.
Jim and Bonnie Grant
Get Help With Insurance, Inc.
223 S Water Street, Suite B
Henderson, NV 89015
(702) 541-0882
Why You Should Hire a Licensed Contractor for Home Services
If you need to get some repairs or improvements done on your home, it may be tempting to do them yourself or to use an unlicensed handyman to save money.
But with certain upgrades, like structural or property changes, electrical improvements or plumbing projects, it is important that you hire a licensed and bonded contractor. You’ll be sure that the work is done safely and properly, and a licensed contractor’s experience can help smooth the way if other issues are discovered during the course of the project. In addition, hiring skilled tradespeople like painters, landscapers and carpenters mean your renovation project will be completed with unmatched expertise.
Before you start any home improvement project, check your state and municipality’s requirements. You may be surprised to find that you are required to hire a licensed contractor.
What Is a Licensed Contractor?
If a contractor is licensed, it demonstrates that they have met certain industry standards and qualifications to acquire the license. They pass exams, meet and maintain specific standards when working a contract in order to uphold their license. Licensure also means they know and adhere to local laws and building codes.
Depending on the state and their requirements, licensed contractors may also be required to carry liability and workers’ compensation insurance. This is an important qualifier because, without it, you as the homeowner are liable to cover costs for repairs, injury, or property damage caused by the contractor or the work done by the contractor. You can verify a contractor’s insurance by asking for proof of insurance, such as an insurance certificate.
Licensure is available for almost every home services contractor, from general contractors, plumbers and electricians to artisan tradespeople like painters, landscapers and carpenters.
What Can a Licensed & Bonded Contractor Do?
When you hire a licensed and bonded contractor, you have peace of mind knowing that your contractor will:
- Have the necessary skill and equipment to get the job done.
- Have the insurance coverage needed to protect you from liability.
- Be accountable to you and their professional licensing organization to uphold high professional standards.
- Understand how to manage permitting and project inspections.
- Comply with local codes that ensure your project is completed properly and safely.
- Be bonded, which financially protects you if the work isn’t completed properly or is executed poorly.
What Is the Purpose of a Contractor’s Bond?
Hiring a bonded, licensed contractor means the work your contractor will do for you is covered by a special type of insurance. This insurance is a financial guarantee that the work will be completed correctly. It guarantees that the contractor’s financial obligations will be met – like paying for supplies or subcontractors and covering damage caused by people working on your property. If the contractor does not fulfill the terms of their contracted work, the insurance company may find a new contractor to perform the work or may compensate you up to the bonded amount.
When Is a Contractor’s License Required?
Depending on your state and municipality’s requirements, you may be required to hire a licensed tradesperson for your home renovation project. Requirements are organized around:
- Project cost where labor and materials exceed a specific amount.
- Type of skills required for the project, such as plumbing or electrical work.
- The number of different trades required to complete the project.
Requirements vary by location. Always check your state and municipality website for licensure requirements before you start your project. As a homeowner, it is your responsibility to ensure any renovation project is carried out lawfully.
In addition, if you don’t hire a licensed contractor and your state or municipality requires that you do, you may face legal trouble.
The number of trades that states or municipalities may require to be licensed might surprise you. These can include contractors for:
- Drywall
- Electrical Work
- Fencing
- Flooring
- Insulation
- Landscaping
- Masonry
- Painting
- Plumbing
- Roofing
- Solar Installation
- Swimming Pools
- Water Conditioning
Is It Worth It to Hire a Licensed & Bonded Contractor?
A licensed contractor, and the specialized skills they bring, can make an essential difference in the quality of your completed renovation. Plus, they can save you time and ensure the work complies with important safety and regulatory requirements. Keep in mind that any time you hire an unlicensed contractor you increase your risk. That is particularly true in situations when:
- Your state or municipality requires you to hire a licensed contractor.
- You have no recourse when work is left incomplete or done wrong.
- An unlicensed contractor’s work voids your homeowners insurance coverage.
- You are liable to pay for their injury on the job or repairs for property damage caused by their negligence.
- Their inexperience causes structural damage or puts your home’s integrity at risk.
- The future sale of your home is impacted because work permits were not applied for and inspections were not done.
Choose Main Street America Insurance to Protect Against Injury and Property Damage
Contractors can get peace of mind when they choose Main Street America for commercial bonds and contractors’ insurance coverage. See how our customized solutions protect contractors, subcontractors and independent tradespeople from unique risks.
Get Help With Insurance, Inc.
223 S. Water Street, Suite B
Henderson, NV 89015
(702) 541-0882
help@gethelpwithinsurance.net
https://gethelpwithinsurance.net
How to Get Bonded as a Business
When you’re starting a business, figuring out how to get a surety bond can be confusing and often become an afterthought. Fortunately, independent insurance agents like Get Help With Insurance Inc. are here to help you understand the difference between being bonded vs. insured, as well as determine what type of bond your business needs and help you navigate every step of the way.
Bonded vs. Insured
What’s the difference between a surety bond and insurance? It’s actually pretty simple:
As you can see from the image above, there are important differences between surety bonds and insurance. Surety Bonds:
- Are a three party agreement between the Principal, Surety Company, and Obligee (entity requiring the bond).
- Require the Principal to pay the premium and they are expected to reimburse for a loss.
- Premiums cover expenses only (not losses).
- Some surety bonds cannot be canceled until the project is complete or a release is obtained.
In contrast, insurance:
- Is a two party agreement between the insured and the insurance carrier.
- Require the Insured to pay the premium, and they receive loss benefits from the policy. No reimbursement by the Insured is requested.
- Can be canceled at any time.
How Long Does it Take to Get a Bond?
The process of obtaining a bond is faster and simpler than most people think. In fact, depending on the type of bond you need, your independent agent has the ability to issue a bond in minutes. Other bond types require underwriting and could take anywhere from a couple days to a week to complete, so it’s best to start the process as quickly as possible.
You may be asking yourself “how much does it cost to get bonded?” Well, much like the timeframe and underwriting, premiums can vary significantly. A lot of factors, like risk, bond amount and bond term, can affect how much you’ll pay in premiums. An independent agent like Get Help With Insurance Inc. can help you determine the exact amount you can expect to pay for your surety bond.
How Do I Know if I Need to Be Bonded?
Here are a few of the most common bond situations you may find yourself in:
- Notary Public Bond: Are you applying to be a Notary to have the ability to notarize documents? Many states require a bond for this.
- Business Services Bond: Is your business one that goes into other people’s homes or businesses to perform a job? You may be required to have this third-party dishonesty bond.
- ERISA Bond: Does your company provide its employees with a pension or 401(k) plan? The IRS will require you also have an ERISA Bond.
- Probate Bond: If you are appointed to act as an administrator, conservator, or guardian of a minor or incapacitated adult, a probate bond may be required by the court.
- License and Permit Bond: Are you a contractor performing a job in a new city? Many cities require various license and permit bonds.
If you’ve been told you need to be “licensed and bonded” and don’t know where to begin, call (702) 541-0882 can help you secure bonding. By answering these simple questions, an agent should quickly be able to recognize what type of bond it is that you’re needing:
- Who is requiring the bond?
- What type of business do you have?
- Have you been provided a required bond form?
For contractors, many cities and states have their own license and permit bond requirements that you will be required to meet. You can find out what those requirements are by speaking to Get Help With Insurance Inc..
While these are just a handful of the common bond types, there are many other requirements that could affect your business. The best way to ensure you have the proper bond in place is to meet with an independent insurance agent who can answer your questions, provide you with any necessary information and begin the underwriting process.
Get Help With Insurance, Inc.
223 S. Water Street, Suite B
Henderson, NV 89015
(702) 541-0882
help@gethelpwithinsurance.net
https://gethelpwithinsurance.net
Business Insurance For Work Related Injuries
According to the National Safety Council, work related injuries occur every seven seconds in the United States. No matter the industry, that means there is a lot of risk for your business and employees. Fortunately, you can reduce your risk and protect against costly out-of-pocket expenses by offering workers’ compensation benefits.
Common Work Related Injuries
The most common workplace accidents include:
- Slips
- Trips
- Falls
- Overexertion
Exposure to dangerous environments is also linked to work related issues. These can include:
- Electricity
- Extreme temperatures
- Chemicals and other substances
- Contagious illness
While some exposures are limited to certain industries, many can occur any time, anywhere. Knowing the proper procedure to follow after an accident and having workers’ compensation coverage in place before an accident happens is key to helping both the injured employee and your company recover quickly.
What To Do After a Workplace Injury
The first step after a work-related injury might seem obvious – treat the injured. If possible, provide first aid and help the employee seek medical care. Once the emergency is handled, submit a claim with your workers’ compensation insurance to start the coverage process. Notify the Occupational Safety and Health Administration (OSHA) to report the incident and ensure you are following the proper protocols, review the situation and make any necessary changes to prevent future incidents.
It’s important that you respond to work related injuries quickly, and with the empathy and gravity the situation requires. Accidents happen, but how you handle the aftermath says a lot about you and your business.
The Difference Between Health Insurance and Workers’ Compensation
Private health insurance offers a very different type of coverage, often related to preventative care and medical expenses. Workers comp, on the other hand, is coverage that helps both you and your staff. Workers compensation benefits are only available in the event that an employee’s illness or injury is work related. As the business owner, work related illness and injury are considered your responsibility – meaning their medical care is on you. With workers comp, you are covered from unexpected medical expenses and your employee is protected from financial loss while they recover.
What Else Can I Do to Protect My Employees?
While not every injury or illness is preventable, there are steps you can take to avoid workplace accidents, protect your business and keep your team happy and healthy.
Follow OSHA Guidance
OSHA offers great resources and guidance for employers to keep the workplace safe and accident-free. Visit their website and talk to the nearest representative to see what steps you can take for your business.
Once you have a safety plan and procedures in place, be sure every member of your team knows their part. Host regular trainings and keep safety materials readily available so your employees are ready for anything.
Other Coverage to Consider
Workers’ compensation isn’t the only insurance coverage you need to be fully protected. Talk to an independent insurance agent about all your options, including Business Owners policies, private health insurance, optional disability and life insurance coverage and more.
While not all of these policies will be offered by the same company, your independent insurance agent can help point you in the right direction. today to see what coverages you need.
Call (702) 541-0882 or email help@gethelpwithinsurance.net for insurance quotes.
223 S. Water Street, Suite B, Henderson, NV 89015
https://gethelpwithinsurance.net
Small Home Projects to Increase Value
Are you looking to increase the value of your home without breaking the bank? Look no further than these small home improvement projects that can make a big impact. Whether you’re preparing to sell your home or simply want to improve its overall value, these projects are perfect for any budget. As always, keep your insurance agent updated on any changes to your home to ensure you’re properly protected.
Why Home Improvement Projects Matter
Home improvement projects are a great way to increase the value of your home. According to a study by the National Association of Realtors, home improvement projects can increase the value of your home by up to 10%. Not only do they make your home more appealing to potential buyers; they also improve the overall functionality and comfort of your living space.
Here are our top 6 home improvement projects to consider:
- Painting: A fresh coat of paint can do wonders for the appearance of your home. Consider painting the exterior of your home or giving your front door a new color to make a great first impression.
- Landscaping: Planting new trees, shrubs, and flowers not only will improve the curb appeal of your home but can also help with energy efficiency by providing shade and insulation.
- Kitchen Updates: Small updates to your kitchen, such as replacing hardware or adding a backsplash, can make a big impact. These updates are relatively inexpensive and can give your kitchen a fresh, modern look.
- Deck or Patio Addition: Adding a deck or patio to your backyard can increase the usable space of your home and make it more appealing to potential buyers. Plus, it’s the perfect spot for outdoor entertaining during the warmer months.
- Bathroom Updates: Small updates to your bathroom, such as replacing fixtures or adding a new vanity, can make a big impact. These updates are relatively inexpensive and can give your bathroom a fresh, modern look.
- Energy-Efficient Upgrades: Spring is a great time to make energy-efficient upgrades to your home. Consider replacing old windows with energy-efficient ones or adding insulation to your attic to save on heating and cooling costs.
DIY vs. Hiring a Professional
When it comes to home improvement projects, you may wonder whether you should tackle them yourself or hire a professional. The answer depends on the project and your skill level.
DIY Projects
DIY projects can save you money and give you a sense of accomplishment. However, it’s important to know your limits and not take on a project that is beyond your skill level. Here are some DIY projects that are relatively easy and can increase the value of your home:
- Painting: As mentioned earlier, a fresh coat of paint can do wonders for the appearance of your home. This is a relatively easy project that can be done by most homeowners.
- Landscaping: Planting new trees, shrubs, and flowers is a relatively easy project that can improve the curb appeal of your home. Just make sure to do your research and choose plants that are suitable for your climate.
- Replacing Fixtures: Replacing old fixtures, such as faucets and doorknobs, is a simple project that can give your home a fresh, updated look.
When You Should Hire a Professional
For more complex projects, it may be best to hire a professional. They’ll have the necessary skills and experience and have the tools and equipment needed to get the job done right. Here are some projects that are best left to the professionals. Do make sure anyone you hire is properly insured and bonded.
- Electrical Work: Electrical work can be dangerous and should only be done by a licensed electrician.
- Plumbing: Plumbing projects can be tricky and can cause major damage if not done correctly. It’s best to hire a professional plumber for any plumbing projects.
- Major Renovations: If you’re planning on doing a major renovation, such as a kitchen remodel or adding an addition to your home, it’s best to hire a professional contractor. They will have the necessary skills and experience to ensure the project is done correctly and up to code.
Budget-Friendly Home Improvement Projects
Not all home improvement projects have to break the bank. Here are some budget-friendly projects that can increase the value of your home:
Curb Appeal
Improving the curb appeal of your home is a great way to increase its value. Here are some budget-friendly ways to improve your home’s curb appeal:
- Paint the Front Door: A fresh coat of paint on your front door can make a big impact. Choose a bold color that will make your home stand out.
- Add Some Greenery: Plants and flowers can make your home more inviting and improve its curb appeal.
- Upgrade Your Mailbox: A new mailbox can give your home a fresh, updated look. Consider choosing a unique design or painting your existing mailbox to make it stand out.
Kitchen Updates
The kitchen is often considered the heart of the home, and small updates can make a big impact. Here are some budget-friendly ways to update your kitchen:
- Paint Cabinets: If your cabinets are in good condition but just need a fresh look, consider painting them.
- Replace Hardware: Replacing old cabinet hardware with new, modern hardware can give your kitchen a fresh, updated look.
- Add a Backsplash: Adding a backsplash is a relatively easy and budget-friendly way to update your kitchen.
Best Practices for Businesses with Commercial Vehicles
Best Practices for Businesses with Commercial Vehicles
Many businesses have commercial autos and hire drivers to drive. I would like to forward some basic safety tips that can help you reduce the chance of your employees and/or you from the chance from being injured in an automobile accident:
-When you hire drivers, make sure that you hire safe one. Remember that your drivers represent your business when they are on the road. Once they are on board, you may want to train your drivers regarding best practices, such as the ones described below.
– It’s best to focus all of your attention on the road. Did you know that engaging in visual-manual subtasks (such as reaching for a phone, dialing and texting) associated with the use of hand-held phones and other portable devices increases the risk of getting into a crash? Avoid anything that can distract you while driving.
– Maintain safe equipment. Well-maintained vehicles are not only safer, they can help you save money.
-Always, always wear your seatbelt. Seat belts reduce serious crash-related injuries and deaths. It is sad to hear of accidents that injured people who might have otherwise been protected had they been wearing seatbelts.
Our agency offers a comprehensive line of business insurance, including general liability, cyber, employment practices, and workers’ compensation coverage from a lot of different insurance carriers. We take your information once and then we go quote your insurance with all the carriers we have. We present this info to you. Let us quote your insurance. Send us a copy of it via email. We will use the information on the policy. We will need your EIN and your drivers name, date-of-birth, driver’s license and state and their marital status. To learn more, please contact Bonnie Grant at 702-541-0882 or help@gethelpwithinsurance.net
Smart Home Insurance Policies in Nevada
Smart Home Insurance Policies in Nevada
Home insurance is not something many of us think about, but if something happened to our home, it would be catastrophic. A review of your policy is an important task to be done on a frequent basis especially if you make upgrades to your home such as adding a swimming pool, adding an additional detached garage, changing type of flooring or anything in my opinion! The reason is that the replacement cost of your home will change and the insurance replacement value will change. So your insurance agent needs to know that you made changes when you are finished with those changes. It would probably be a good idea to even get pictures of the new changes to your agent.
Home insurance in Nevada has a basic policy style. It has coverage for your home dwelling, which covers the home building including attached structures on the residence premises used principally as a private residence. Separate structures coverage covers separated property such as fences, walls, swimming pools, etc. The third section of your home policy is personal property. Personal property includes everything that you own or use anywhere in the world!
If you cannot live in your home due to a covered loss, Loss of Use Coverage will pay for your additional living expenses to live somewhere else. If this home was a Rental, the rent that you would lose due to a covered loss would be reimbursed. Personal Liability and Medical Expenses for Guests are also covered in a standard policy up to the policy limits.
Many policies only give you just these coverages. Insurance policy options shouldn’t just be a matter of “here is the policy we offer and I hope it fits your needs.”
Examples include Building Ordinance, Identity Shield, Specialty Property insurance riders for your guns, jewelry, silverware, furs, cameras, earthquake, Energy-Star Efficiency, flood, etc.
Do they only offer flat deductibles, percent deductibles, or both? How about declining deductibles?
When was the last time you sat down with an Agent? Is everything up-to-date? Every company’s policy has special limits on certain kinds of personal property. Does your current policy come with a little extra fluff coverage that you don’t need? Insurance companies should offer options.
Do you know the answers to these questions? We offer no obligation, free obligation free reviews of your policy. Please call us for a quote at 702-541-0882 or email a request to Help@gethelpwithinsurance.net. Our website is https://gethelpwithinsurance.net
Do you need a reason to get life insurance? Here are a few…
Discover the importance of life insurance in securing your family’s future. Protect your loved ones and provide financial security with life insurance.
Dear Insured,
I am a promise
I help man see visions, dream dreams, and achieve economic immortality
I am education for children
I am savings
I am also property that can increase in value from year to year
I lend money when you need it most with no questions asked
I pay off mortgages so that the family can remain together in its own home
I assure fathers the daring to live and the moral right to die
I create, manage, and distribute property
I am the great emancipator from want
I guarantee the continuity of business…. I protect the jobs of employees…. I conserve the employer’s investment
I am tangible evidence that a man is a good husband and father
I am declaration of financial independence, a charter of economic freedom
I am the difference between an old man and an elderly gentleman
I provide cash if illness, injury, old age, or death cuts off the breadwinner’s income
I am the only thing that a father can buy on the installment plan that a mother doesn’t have to finish paying for
I am a certificate of character, an evidence of good citizenship, and unimpeachable title to the right of self-government
I am protected by the laws that prevent creditors from assessing the money I give to your loved ones
I bring dignity, peace of mind, and security to latter years of life
I am here for those you love
MY LIFE INSURANCE POLICY
Call Bonnie Grant, License Insurance Broker, Get Help With Insurance, Inc., 223 S Water Street, Suite B, Henderson, NV 89015 (702) 541-0882, https://gethelpwithinsurance.net
Best Practices for Businesses with Commercial Vehicles
Best Practices for Businesses with Commercial Vehicles
Many businesses have commercial autos and hire drivers to drive. I would like to forward some basic safety tips that can help you reduce the chance of your employees and/or you from the chance from being injured in an automobile accident:
-When you hire drivers, make sure that you hire safe one. Remember that your drivers represent your business when they are on the road. Once they are on board, you may want to train your drivers regarding best practices, such as the ones described below.
– It’s best to focus all of your attention on the road. Did you know that engaging in visual-manual subtasks (such as reaching for a phone, dialing and texting) associated with the use of hand-held phones and other portable devices increases the risk of getting into a crash? Avoid anything that can distract you while driving.
– Maintain safe equipment. Well-maintained vehicles are not only safer, they can help you save money.
-Always, always wear your seatbelt. Seat belts reduce serious crash-related injuries and deaths. It is sad to hear of accidents that injured people who might have otherwise been protected had they been wearing seatbelts.
Our agency offers a comprehensive line of business insurance including general liability, cyber, employment practices, and workers’ compensation coverage from a lot of different insurance carriers. We take your information once and then we go quote your insurance with all the carriers we have. We present this info to you. Let us quote your insurance. Send us a copy of it via email. We will use the information on the policy. We will need your EIN and your drivers name, date-of-birth, driver’s license and state and their marital status.
To learn more, please contact Bonnie Grant at 702-541-0882 or help@gethelpwithinsurance.net